Question 1

What does maintenance typically look like for a water softener?

Accepted Answer

Water softener maintenance is minimal but important. The main task is topping off the brine tank with softener salt every 4–6 weeks — a simple process using affordable $8 bags available at most hardware stores. And despite a common misconception, salt doesn’t enter your drinking water; it’s only used to clean the system’s internal resin that removes hardness minerals. Unlike “salt-free softeners,” which don’t actually remove those minerals, our systems rely on true ion exchange to deliver real results. Built to last and backed by a lifetime warranty, our Westinghouse units offer reliable performance with very little upkeep.

Question 2

Which cities in Tennessee do you serve?

Accepted Answer

We provide service throughout Middle Tennessee, covering a wide range of communities including Nashville, Franklin, Murfreesboro, Mt. Juliet, Brentwood, Smyrna, Lebanon, Spring Hill, Hendersonville, and La Vergne. If you live within about an hour of the greater Nashville area, chances are we serve your neighborhood too. As a local, veteran-owned company, we’re proud to help Tennessee families protect their homes with better water.

Question 3

What’s the difference between a water softener and an RO system?

Accepted Answer

Water softeners and reverse osmosis (RO) systems treat different parts of your water problem. A softener removes hardness minerals like calcium and magnesium from all the water in your home, preventing scale buildup and protecting plumbing. An RO system, usually installed under the sink, filters your drinking water by pushing it through a membrane that removes up to 99% of contaminants like chlorine, fluoride, lead, and dissolved solids. Many of our customers choose to install both — soft water for the whole house and purified drinking water at the tap.

Question 4

What’s the cost of a full home water filtration system?

Accepted Answer

There’s no flat rate, because water quality varies by location and home. We begin with a free water test to design the right system for your specific needs. But in most cases, the long-term savings far outweigh the upfront investment. Hard water causes expensive damage to appliances, plumbing, and skin — and treating it actually lowers ongoing costs. Plus, our systems are American-made, covered by a lifetime warranty, and come with exclusive homeowner incentives to make the switch even more affordable.

Question 5

What kind of water systems do you install?

Accepted Answer

We install customized Westinghouse-certified systems built for durability and performance. For city water, we typically install a whole-home water conditioner alongside an under-sink reverse osmosis unit for drinking water. For well water customers, we also offer add-on treatments such as UV purification for bacteria, sediment filters, and iron or sulfur removal — all paired with our core system to soften and purify your home’s water from every faucet.

Question 6

Is there any reason to treat or test my water if it looks totally fine?

Accepted Answer

Absolutely. Most water issues can’t be seen — they’re chemical or mineral-based. In this region, it’s common to find excessive hardness, chlorine, and total dissolved solids (TDS) in otherwise “clear” tap water. These elements can corrode your plumbing, wreck appliances, and dry out your skin without warning. A quick, free water test can reveal what’s really going on and help you avoid costly damage. Looks can be deceiving — and untreated water is often silently working against your home.

Category: Local Water Insights

What’s in Tennessee’s Water? Understanding the Risks of Contaminants in Your Tap Water

Explore TWC

Contact Us

Subscribe to Newsletter